If you lose the link for a theme you purchased, don't panic! We've got you covered. You can login to your account, tap your avatar in the upper right corner, and tap Purchases. If you didn't create a login or can't remember the information, you can use our handy Redownload page, just remember to use the same email you originally made your purchases with.
Common Issues:
- I didn't receive an email!
- Check your spam folder
- Search your email for Bootstrap Themes
- The links don't work
- Try copy and pasting the link directly into the URL search bar
- Ensure your security settings aren't blocking the link
- Note: We have seen issues with users behind particularly restrictive national or ISP firewalls (such as in Russia or China) need to use Tor to download.
If you don't receive your email within a few minutes, the download links don't work, or you're missing some themes you know you purchased, reach out to the Bootstrap Themes team at themes@getbootstrap.com and we'll get you fixed up!