There may be times when you need to upgrade your license from the original type you purchased and we have a solution that ensures you can apply your original purchase cost to the new license purchase. Please email firstname.lastname@example.org with the following information:
- Original Order #:
- [If you have purchased multiple themes] Which theme you’d like to upgrade:
- Email address associated with the order:
- Type of License to upgrade to: (Extended or Multisite)
Once we receive the information above, we’ll generate a personalized coupon code that will take your initial purchase price off of the upgraded license. You WILL be able to stack this coupon with any other all-site promotions that are currently active, which will be listed directly at themes.getbootstrap.com if there are any.
In the future we will have a way to do this directly from your dashboard, and we’ll update this article when that’s ready! In the meantime we’re happy to assist manually and you should expect an answer within 24-48 business hours.