Customers may, on occasion, request a refund for a theme they purchased and we'll mostly leave it up to you to decide to give one or not. For now, if you do wish to give a full or partial refund OR you just generally want help deciding, please reach out to us at themes@getbootstrap.com so we can process it. Depending on how often this pops up we might build a refund functionality into the dashboard.
Articles in this section
- Applying to be a seller
- How do I upload my theme?
- What are the support requirements?
- What is the review process for themes?
- How do I process a refund?
- Are all themes accepted on the site?
- Do I retain the rights to themes I sell on Bootstrap Themes?
- Who can leave reviews?
- Can unfair reviews be removed? What about reviews from refunded orders?
- What new features are in the works that improve Bootstrap Themes for me?